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I did not receive an e-mail or SMS about the tickets I purchased, what should I do?

First of all, check the inbox of your e-mail. If you cannot find our e-mail, you can also check the junk (junk or spam) folders. If it still does not arrive, you can call Biletinial Call Center (0850 333 99 11) or have your tickets checked with the e-mail and phone number you used during the transaction and have your SMS sent again.